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Chrysler and Fiat quality issues
It's quite strange to hear about Fiat having quality problems given the quality checks they put in place with regards to the Fiat 500, which they exclusively make at their plant in Poland, a former Communist country that most people probably wouldn't associate with the manufacture of a high-quality vehicle.
True, Fiat's quality problems from the 1970s are well known (FIAT=Fix It Again, Tony) and the main reason Fiat left the United States in the early 1980s, but it's still strange. I wonder what vehicles these customers had.
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